After yet another 15 minutes I called back and asked to speak to a manager. I told her I still had not received a call. I called back and asked about the movers and the lady told me she spoke to them and were on their way. After another 30 minutes STILL no phone call. He told me he would call me back in 15 minutes to let me know what the movers had said. When 11:15 came and went I called to see where they were, as I still had not received a call. I did receive a phone call stating there were "tire issues" and they would not be able to deliver until 9 and 11 AM the next morning. A couple days later I was contacted to be informed that they would be there to drop off between 5 and 6 PM. I had already paid an extra $500 for additional space which, of course, I went over. I was quoted $4241 and by the time they were done packing I was up to $5800. This company was contracted through a different company that gave me the quote. Both were foreign so I guess I should've known. They called 30 minutes before pickup, were courteous and hard working. The total move cost was 11500 $(Nationwide+Arena vanlines) for a 2300square foot home /inventory to be moved with in Arkansas over a distance of 250 miles. All they care about is money, they try to exploit customers financially. Moving with Nationwide/Arena van lines was the most awful experience I ever had in the United States !! Beware of these guys as they are subcontractors and have no accountability. My previous move with flatrate movers was excellent. They wouldn't accept any other payment mode except for credit card and there is a surcharge of 3% for credit card billing. They wouldn't unmount or mount TV, They wouldn't disassemble treadmill. They revised the quote again in the afternoon to 9500$ saying that there are more boxes than expected. They couldn't pack stuff even by the end of day at 6Pm.I had to pack the whole kitchen my self spending 4 hours in the afternoon. 2 guys showed up at 9AM.Foreman went through the house gave a new estimate of 7000$ as they said the inventory would occupy more cubic feet than what nationwide quoted. Arena van lines showed up on day of pick up. I wasn't told that time that Nationwide are just brokers. I have booked my move through Nationwide for 5000$ after going through all the inventory over phone.
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